Request An Appointment Online If you are having an emergency or trying to get a same day appointment DO NOT use the Request An Appointment option as it will not be seen instantly and may cause delay in your pet receiving care. When requesting an appointment, please keep in mind it is not confirmed until we contact you and send a confirmation email. Also we cannot respond on days we are closed. WE ARE UNABLE TO TAKE WALK INS

Working Hours 9:00am to 11:30am and 1:30pm to 5:00pm Monday to Friday; 9:30am to 11:30am and 1:00pm to 3:00pm Saturday and Sunday. Please note we are closed every Wednesday, closed every other weekend (Oct 1, 2, 15, 16, 29, 30, Nov 12, 13, 26, 27, Dec 10, 11, 24, 25) and closed on all federal holidays .

Emergency 24/7 Vets in Triad Carolina Vet 336-632-0605 Greensboro or 336-896-0902 Winston-Salem, and After Hours Greensboro 336-851-1990 Please note the low cost clinic is located at 2780 W Mountain and we are not the same place.

Your Pet’s First Visit

Please have your records sent to us before your appointment.

(email: bvh@balancevethospital.com or fax: 336-217-8709 or text a pic to 336-986-7800)

A copy of your current rabies certificate or vet record (not tag) is required OR a one year rabies vaccine will be given per state law.

Please note that due to a severe increase of no shows, lateness, last minute cancellations and reschedules, there will be fees assessed, and repeat offenders may be inactivated.

WE ARE NOT ACCEPTING NEW CLIENTS FOR BOARDING OR GROOMING

Payment Methods

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We accept Care Credit, Scratchpay, cash, and all major credit cards. WE ARE UNABLE TO ACCEPT CHECKS. WE DO NOT OFFER PAYMENT PLANS.

Boarding

Counseling

Grooming

Euthanasia

Internal Medicine

Microchip ID

Parasite Prevention

Puppy Wellness

Senior Care

Surgery

download-app

Download App

The VetScene app puts the healthcare of your pets in your hands. With the free app, you’re able to connect with us at the click of a button.

  • Please note you will need to have a valid email to use
  • Request appointments (note: we are closed Wednesdays and alternate weekends, please check dates on website, facebook, or instagram)
  • Refill in house medications (allow 48 hours to respond) or access VetSource online pharmacy
  • View reminders (vaccination history only)
  • Upload your pet’s latest photo
  • Update address, phone number, email, and text preferences

Patient Portal Login

1-800-672-4399

or click CHEWY above to go to website

If you need any help with Chewy, please call them.

When ordering online, please provide the owner name the pet is under (especially if another person is purchasing) and your Client ID number which is provided on your invoice and emails. Also remember to update your pet's weight after each visit and order the correct sized product to avoid delays. Please update your address and email if needed and check for duplicate records. Annual exams and/or tests are required for refills.

 

MEDICATIONS CAN BE ORDERED BY CLICKING THE ONLINE SHOP BUTTON TO TAKE YOU DIRECTLY TO VETSOURCE’S PHARMACY WEBSITE.

 

15% off first order SHOPNOW15 until 12/31/22

 

If you need help with VetSource’s online pharmacy or having tracking issues, please call their Customer Support  877-738-4443